Laptop Hire Program
Ongoing program for currently enrolled students Years 8-10.
This is a legacy program that students in Years 8, 9 and 10 participate in if they opted into an agreement at the time of their enrolment at the College. Students who currently participate in this program will continue through until the end of Year 10. Heading into Year 11 at Kinross College, students will have the option of retaining or returning their laptop, as they will have finalised their hire agreement.
For all new enrolments, please refer to the Bring Your Own Device (BYOD) Program.
Here are a few best practice tips to enable the longevity of the device:
- Try to always open and close the laptop from the top centre of the screen to prevent wear and tear on the hinges.
- For the first few battery charges try to allow the battery to fully drain and fully recharge to help extend the battery life.
- Always keep the stylus in its holder when not in use.
- Do not put any type of sticker or glue on the laptop surface.
If you have any issues or questions with your child’s device then please follow this link to our IT Helpdesk where you can read useful information or submit a ticket for support.
Hardware issues:
Report any hardware issues to the IT Department by –
- Students to deliver the laptop to the IT Department before school, after school or during breaktime.
- Parents to contact the IT Department directly through the Kinross College website.
- Scroll to the bottom of the screen to ‘Quick Links’ IT Helpdesk page and ‘submit a ticket’.
- Your child will then be contacted by our IT Technician, who will request that the laptop be returned to the IT Department. If the laptop needs to be sent offsite, where possible a loan laptop will be issued until the laptop is repaired or returned.
Damages/Breakages:
All damages must be reported immediately via the link to the College IT Helpdesk and the laptop will need to be delivered to the IT Department. Parents/guardians may need to provide a completed Statutory Declaration outlining in detail when, where and how the damage occurred. The Statutory Declaration should also include –
- the laptop barcode number
- the serial number
- the name of individual who was responsible for the damage/breakage
Your child will be contacted by our IT Technician for the laptop to be returned and a service request will be logged with the relevant provider to carry out the repairs. Where possible a loan laptop will be issued to the student in the interim.
