Headspace is the National Youth Mental Health Foundation providing early intervention mental health services to 12 – 25 year olds, along with assistance in promoting young peoples’ wellbeing. Headspace is a free service covering four main areas: mental health, physical health, work/study support and alcohol/drug services.
Helping Minds support young people, adults and families that are affected by mental illness. They have a professional team of staff and dedicated volunteers who provide quality, confidential support and services to young people, adults and families who are caring for someone with a mental illness or individuals who are affected by a mental illness.
MENTAL HEALTH EMERGENCY RESPONSE LINE
1300 555 788
For anyone involved in a mental health emergency in the community – including individuals, families/carers, member of the general public or health professionals. The MHERL is provided by the East Metropolitan Health Service and provide assessment, specialist intervention and support for people experiencing a mental health emergency and if required, referral to a local mental health service.
1800 614 434 AEST
Mindspot is a free telephone and online service for people with stress, worry, anxiety, low mood or depression. It provides online assessment and treatment for anxiety and depression. MindSpot is not an emergency or instant response service. Hours of operation are 8am-8pm (Mon-Fri), 8am-6pm (Sat) AEST.
Youth Focus is a community-based organisation with expertise in providing practical and effective support for young people 12 to 25yrs of age and their families, who are showing early signs associated with suicide and deliberate self-harm. Frontline services and education programs not only to reduce symptoms associated with suicide, depression, anxiety and self-harm, but also to build long-term mental wellbeing and help young people reach their full potential. Students, families and schools can refer for services including: counselling, family therapy, peer support weekends, mentoring, and life skills and educational training.
1300 11 44 46
Anglicare WA is a not-for-profit organisation who play an important role in building strong relationships, families and communities. Anglicare provide support, counselling and advocacy for people struggling with poverty, domestic violence, homelessness, grief, mental wellness and other forms of crisis or trauma.
Centrecare provides counselling and specialist social services and offers extensive outreach and on-site services both in the Perth. Services include but are not limited to: Accommodation & Support; General Counselling; Family Domestic Violence Counselling; Family Relationship Counselling; Gambling Help; Indigenous Specific; Mental Health; Migration Advice; Financial Advice; Youth & Family Counselling and many more.
CRISIS CARE HELPLINE
9223 1111 or 1800 199 008
Crisis Care is a telephone information and counselling service for people in crisis needing urgent help. Crisis Care can be accessed through the translating and interpreting service on 13 14 50. Telephone Crisis Care when:
• You need someone to help sort out a serious problem.
• You are concerned about the wellbeing of a child.
• You are escaping domestic violence and need help.
• You are homeless.
Hours of operation are 24 hours, 7 days a week.
The family helpline is a confidential telephone counselling and information service for families with relationship difficulties. Hours of operation are 24 hours, 7 days a week.
FAMILY RELATIONSHP ADVICE LINE
1800 050 321
The Family Relationship Advice Line is a national telephone service that helps families affected by relationship or separation issues, including information on parenting arrangements after separation. It can also refer callers to local services that provide assistance.
1800 008 323
Grandcare is a service offered by Wanslea for grandparents who are raising their grandchildren fulltime.
Child accident prevention organisation who provide safety guides for parents/carers.
LEGAL AID WA
1300 650 579
Legal Aid WA is the public face of the Legal Aid Commission of Western Australia. Legal Aid is the largest provider of legal aid services in Western Australia, aiming to promote access to legal services and information for all West Australians. Hours of operation are 9.00am – 4.00pm Monday – Friday.
MEN’S DOMESTIC VIOLENCE HELPLINE
9223 1199 or 1800 000 599
The Men’s Domestic Violence Helpline is a state wide 24 hour service. This service provides counselling for men who are concerned about their violent and abusive behaviours. The service can provide telephone counselling, information and referral to ongoing face to face services if required. This service can provide information about accessing legal advice, accommodation and other support services for people who have been served with a violence restraining order. Information and support is also available for men who have experienced family and domestic violence. A telephone based interpreting service is available if required.
1300 789 978
MensLine Australia is a telephone and online counselling service for men with family and relationship concerns.
1800 800 046
Mercy Reconnect is an outreach support service providing assistance to young people (12 – 18 years) who are having difficulties staying at home, or who have recently become homeless because of family issues. Reconnect is a free and confidential service working with young people, their parents/guardians and families. The referral line is open Monday – Friday 9.00am – 4.00pm.
NGALA PARENTING LINE
The Ngala Parenting Line offers phone advice and support to parents and carers of children up to 18 years old. This is a free call-back service. Their team of qualified and friendly staff are on hand to offer reassurance and encouragement along the parenting journey. Hours of operation are Monday to Sunday 8am to 8pm.
PARENT AND FAMILY DRUG SUPPORT LINE
9442 5050 0r 1800 653 203
The Parent and Family Drug Support Line is a confidential, non-judgemental telephone counselling, information and referral service for anyone concerned about a loved one’s alcohol or drug use. Callers have the option to speak to an experienced parent volunteer.
1300 364 277
Relationships Australia offers a broad range of services to individuals, families and communities throughout the country. Core services include counselling, mediation, and family dispute resolution (as well as associated early intervention and post-separation services).
R U LEGAL?
R U Legal? provides free community legal education sessions and resources for young people between 10 and 18 years old. It has been developed by Legal Aid WA to provide young people with information about the criminal justice system and the laws that affect them.
1800 187 263 (weekdays 10am – 10pm AEST)
Guides and resources for families, friends and other caring for someone with a mental illness.
SEXUAL ASSAULT RESOURCE CENTRE
6458 1828 or 1800 199 888
The Sexual Assault Resource Centre (SARC) is located in Perth and provides a range of free services to people affected by sexual violence. This includes people affected by a recent sexual assault, past sexual assault, current sexual abuse and past sexual abuse. A team of qualified and experienced doctors and counsellors provide care, support and professional services at the centre. There are no restrictions on how long ago the sexual violence occurred.
SAMARITANS CARE LINE
SAMARITANS YOUTH LINE
1800 198 313
The Samaritans is a Western Australian based not for profit organisation working towards a society in which fewer people die by suicide. Their helpline is available to callers both locally and nationally, Samaritansis available every day to all individuals, from all walks of life and offers non-religious, non-judgemental and confidential emotional support to the lonely, despairing, suicidal, or those at risk of becoming so.
THE BUTTERFLY FOUNDATION
1800 33 4673
The Butterfly Foundation provides support for anyone affected by eating disorders and negative body image. They represent all people affected by eating disorders and negative body image – a person with the illness, their family and their friends.
WOMEN’S DOMESTIC VIOLENCE HELPLINE
9223 1188 or 1800 007 339
The Women’s Domestic Violence Helpline is a state wide 24 hour service. This service provides support and counselling for women experiencing family and domestic violence. This includes phone counselling, information and advice, referral to local advocacy and support services, liaison with police if necessary and support in escaping situations of family and domestic violence. The service can refer women to safe accommodation if required. A telephone based interpreting service is available if required.
Y Counselling offer counselling for young people aged 12 – 25 years and their families to help resolve crisis, reduce stress and make goals to improve wellbeing. YCounselling is a low cost service for short or long term counselling located at YMCA Leederville
The Brave Program
Get the Facts
Suicide Call Back Service
Bite Back – Black Dog Institute
1800 55 1800
CAMHS URGENT MENTAL HEALTH SUPPORT
1800 048 636
BEYONDBLUE INFO LINE
1300 22 4636
13 11 14
MENTAL HEALTH EMERGENCY RESPONSE LINE 24/7
1300 555 788
SEXUAL ASSAULT RESOURCE CENTRE
1800 199 888
ALCOHOL AND DRUG INFO SERVICE
SUICIDE CALL BACK SERVICE
1300 659 467
THE SAMARITANS YOUTHLINE WA
1800 198 313
1800 737 732
National Sexual assault, domestic and family violence counselling service
THE BUTTERFLY FOUNDATION
1800 334 673
Kids Helpline WebChat
Lifeline Crisis Support Chat
Legal Aid WA
1300 650 579
Legal Aid WA is the public face of the Legal Aid Commission of Western Australia and provides legal services for Western Australians.
Youth Legal Service
(08) 9202 1688
Youth Legal Service is a not-for-profit organisation providing free legal services to children and young people across Western Australia.
Youth Law Australia
Provides free and confidential legal advice, assistance and referrals to young people (anyone under 25) and their advocates across Australia through an innovative online service that is available 24/7.